Terms and Conditions

These Terms and Conditions, along with any applicable written addendums (collectively referred to as the “Agreement”), define the terms under which the Customer is permitted to access and use the HyperSpend Platform.

By accepting these Terms and Conditions and submitting the registration form, the Customer agrees to be legally bound by the Agreement.

However, access to certain features or services of the HyperSpend Platform may be subject to successful completion of the onboarding process, including any required verifications or approvals, in accordance with applicable laws and HyperPay’s internal policies.

The Customer acknowledges that providing false, incomplete, or misleading information to HyperPay may result in termination of the Agreement and legal consequences, including civil liability or criminal penalties where applicable.

The Customer hereby certifies that all information submitted is truthful, accurate, and complete; that the Account Administrator has full legal authority to bind the Customer to this Agreement; and that the signatory is duly authorized to act on behalf of the Customer.

HyperPay reserves the right to modify these Terms and Conditions at any time. Updates will be communicated through established channels, and the Customer agrees to electronic updates.

1. Definitions

  • Account Administrator/Admin: An individual legally authorized to manage Customer accounts on the HyperSpend Platform.

  • Account: The e-money account maintained for the Customer.

  • Affiliate: An entity owned or controlled by HyperPay or under common control.

  • Application/App: The HyperSpend mobile application.

  • Applicable Law: All laws and regulations applicable in the Kingdom of Saudi Arabia.

  • AML / CFT: Anti-Money Laundering and Countering the Financing of Terrorism measures.

  • Business Day: Any day other than Friday, Saturday, or public holidays in KSA.

  • Card: Corporate Prepaid Card and/or Secondary Card.

  • Customer: Any eligible company with legal personality.

  • Customer Personnel: Authorized individuals acting on behalf of the Customer.

  • Customer ID: Unique identifier assigned after onboarding completion.

  • Credentials: Login and access data.

  • Corporate Prepaid Card: Prepaid cards for corporate expenses.

  • Customer Bank Account: A KSA-based bank account used to fund the HyperSpend account.

  • E-Money: Electronically stored monetary value without interest or overdraft.

  • Fees: Subscription and applicable service fees.

  • Force Majeure: Extraordinary events beyond reasonable control.

  • HyperPay: HyperPay Inc Saudi Information Systems Company.

  • HyperSpend Platform: HyperPay’s e-money platform for cards and expense management.

  • Policies: HyperPay rules and guidelines applicable to the Customer.

  • Prohibited Transactions: Activities violating laws, policies, or sanctions.

  • SAMA: Saudi Central Bank.

  • Virtual IBAN: Virtual account number assigned to the Customer.

2. Commencement of The Agreement

This Agreement becomes effective upon successful completion of onboarding and verification procedures.

3. Agreement Language

The Agreement is available in Arabic and English. The selected language at acceptance governs and prevails.

4. Service Description

HyperSpend is a financial management solution enabling issuance of corporate prepaid cards and streamlined expense management.

5. Customer Eligibility

Use of the Platform is subject to KYB, AML, and anti-fraud checks. Non-compliance may lead to suspension or termination.

6. Responsibilities and Obligations

HyperPay provides a limited, non-exclusive license upon verification and fee payment, may decline suspicious transactions, and protects personal data per PDPL.
Customers are responsible for fees, data accuracy, credential security, lawful use, and compliance with third-party terms.

7. Warranties & Disclaimer

Services are provided “as is” without guarantees of uninterrupted or error-free operation. Liability is limited as stated.

8. Indemnity

The Customer indemnifies HyperPay against claims arising from breaches, unlawful use, or regulatory penalties.

8. Account Management

Accounts require onboarding, accurate information, credential security, funding via Virtual IBAN, and adherence to limits.

9. Cashback Eligibility & Reward Terms
  1. Campaign Period
    The campaign will run for a period of two months, during September and October 2026, and offer is eligible for the first 300 clients
  2. Minimum Spend Requirement
    To be eligible for the cashback reward, the cardholder must make eligible purchases totaling a minimum of SAR 100 within the applicable campaign month.
  3. Cashback Rate
    Eligible cardholders will receive 10% cashback, issued in the form of a Noon voucher, based on their eligible spending during each campaign month.
  4. Monthly Cashback Cap
    Cashback is capped at a maximum of SAR 500 per cardholder per month.
    For example:
    Any eligible spending above SAR 5,000 within the same month will not generate additional cashback.
    • Spend SAR 1,000 → Receive SAR 100 in Noon voucher value.
    • Spend SAR 5,000 → Receive the maximum SAR 500 in Noon voucher value.
    • Spend SAR 10,000 or more → Receive the maximum SAR 500 in Noon voucher value.
  5. Maximum Campaign Reward
    As the campaign runs for two months, the maximum reward that an eligible merchants may receive is SAR 1,000 in Noon vouchers across the full campaign period, subject to the monthly cap of SAR 500.
  6. Monthly Reward Calculation
    Cashback eligibility and reward amounts will be calculated separately at the end of each campaign month. Spending from one month will not be carried forward or combined with spending from another month for the purpose of calculating the monthly cashback cap.
  7. Voucher Issuance
    Noon vouchers will be issued within 5–7 working days following the end of each campaign month, after eligible transactions and cashback amounts have been reviewed and confirmed.
    For example, if the campaign month ends on 30 September 2026, the applicable Noon voucher will be issued within 5–7 working days after 30 September 2026.
  8. Reward Format
    Cashback rewards will be provided exclusively in the form of Noon vouchers and will not be paid as cash or credited directly to the cardholder’s HyperSpend account.
  9. Eligibility Verification
    Only successfully completed and eligible transactions made during the applicable campaign period will count toward the minimum spend requirement and cashback calculation. Cancelled, reversed, refunded, disputed, or otherwise ineligible transactions will not qualify.
  10. General Conditions
    HyperSpend reserves the right to verify campaign eligibility and transaction validity before issuing any reward. The campaign is subject to the applicable HyperSpend terms and conditions and any additional campaign-specific eligibility requirements communicated to participating customers.